At times, your Vu TV remote may not control your TV for some reason. Before buying a replacement remote, you can use remote troubleshooting techniques to fix those problems. The solutions are easy to try, and it won’t take much time. In this guide, we have explained why the Vu TV remote is not working and what you should do to rectify the issue.
Here, we have tabulated the factors responsible for Vu TV remote problems and included some quick troubleshooting ideas.
| Issues | Causes | Fixes |
|---|---|---|
| Remote buttons stuck | Accumulation of dust and tiny particles | Clean the remote |
| TV fails to respond to remote | The remote’s IR sensor may be blocked | Remove the object from the remote signal path |
| Vu TV won’t receive signals | Vu TV may have problems with boot-up | Power cycle the Vu TV |
| Some buttons on the Vu remote are not functioning | Battery low or exhausted | Change the batteries |
| Hardware malfunction in the remote | Technical bugs in the remote | Reset the Vu TV remote |
| The remote is completely unresponsive | Hardware issues | Repair or replace the remote |
Remove the Signal Barriers
Most Vu TV remotes control their TVs with the help of IR signals. So, if the TV’s IR receiver is blocked or hidden from the remote sensor, you cannot control the Vu TV. Ensure that no objects are placed in between the TV and the Vu remote. If any objects were placed, relocate those objects and try controlling your TV.
Also, operate the Vu TV remote from different angles so that your TV responds to the remote at a perfect angle.
Use the Remote in Short Range
For seamless control, use the Vu TV remote from an appropriate distance from the TV. For most remotes, using the remote within the 30-foot range is more than enough to control the TV. To know the exact remote functional distance range, refer to the user manual. If the remote still can’t control your Vu TV, try the next method.
Clean the Vu TV Remote
Since the Vu TVs are left uncovered, the floating tiny or dust particles will accumulate on the remote buttons and their gaps. Also, this debris can block the IR signals. So, pick a soft cloth and Isopropyl alcohol solution. Dip the microfiber cloth into the solution and gently wipe all the dust particles from the Vu TV remote. If possible, separate the Vu remote’s upper cover shell and clean the dust. After cleaning, check whether the Vu TV remote is back working again.
Change the Remote Batteries
The proper functioning of the Vu TV remote controller is determined by batteries. The Vu TV remote cannot control or send commands to the TV if the remote has low or bulged batteries. So, replace your old batteries with new ones. Before inserting the batteries, clean the battery compartment. Also, check whether the battery compartment is in appropriate condition. Once you install the batteries, try controlling your Vu TV. If it doesn’t work, try the next fix.
Re-program the Vu Remote to the TV
In some cases, the Vu TV remote might have been disconnected from the Vu TV. It happens when you leave the remote in unused condition for several days. If you try using this unpaired remote, you will not be able to control your Vu TV. To fix this, you should re-pair the Vu TV remote to your TV using the following steps.
- Pair Vu Google TV Remote – Turn the TV on → A remote pairing prompt will appear → Simultaneously press the Home and OK buttons → The remote will be paired.
- Pair Vu webOS TV Remote – Power on the TV → Hit the Wheel button on the remote → A pairing is complete message will appear.
- Pair Vu Android TV Remote – Hit the Home button → Select Settings → Tap Remote & accessories → Press Add Accessory → Long press Volume and Enter button till a light flashes → Choose your remote and pair.
Power Cycle the Vu TV
Sometimes, the Vu TV may have problems powering up. This happens if the Vu TV cord has a loose connection, which receives insufficient power to switch on your device. You can power cycle the Vu TV to rectify the issue.
Unplug the cord from the electrical socket, wait for 30 seconds, and plug the cord back into the socket. Once it restarts, pair the remote with your Vu TV and check if it works. If it fails to pair, try the next fix.
Reset the Vu TV Remote
The final troubleshooting technique for the Vu TV remote not working issue is resetting. By implementing the remote reset, you can restore your Vu TV remote to its default state, free from bugs and glitches. Before starting the process, ensure that your remote has adequate battery power.
- Reset Vu Google TV Remote → Power off the TV → Remove batteries from the remote → Hold the Home key and insert the batteries into the remote → Release the Home button when a light flashes.
- Reset Vu WebOS TV Remote – Hold the Back and Home buttons for 5 -8 seconds → The remote is reset → Hit the Wheel button to pair the remote.
- Reset Vu Android TV Remote – Power off the TV and remove the cable from the power source → Plug back the TV cable to the power source after a minute → Long press the TV Power button till the TV turn on → Press the Home and OK buttons to pair the remote.
Test the Remote’s IR Emitter
After trying all the given solutions, if the remote issue persists, you have to check whether the issue is with the remote’s IR sensor. To test this, open the Camera app on your phone and aim the Vu TV remote towards your smartphone lens. Now, press the Power button.
If you can’t see any light from the remote, the remote’s IR sensor is damaged. To recheck, press the buttons on the remote randomly. If the light does not glow while pressing these buttons, you can confirm that the remote will no longer work.
Contact Vu Customer Support
If you wish to buy a replacement remote, you can contact Vu TV support by visiting this website. You can also request a free replacement if the problem is with a remote that was actually purchased very recently. Alternatively, you can submit the remote to the Vu service point and ask them to fix the issue.
Try These Alternatives to Control Vu TV
If you have ordered a replacement remote, you can try remote alternatives to operate the TV instead of waiting for it.
- Use Keyboard or Mouse – Connect a wireless keyboard or mouse to your Vu TV’s USB port. When the pointer appears, you can use it to manage the Vu TV functions. If you don’t have a keyboard, buy it from Amazon.
- Remote Apps – Get the Vu TV remote app on your Android or iPhone. Then, link your Vu TV with the app to access a virtual remote and operate your TV.
FAQ
This happens if the Vu TV remote’s batteries don’t have adequate charge. Eject the old batteries, insert new batteries into the remote, and check whether it is pairing.
The most common reason is low battery life. Eject the batteries from the remote compartment and replace them with newer ones. If the remote still doesn’t work, contact Vu support for assistance.
