Is your Mi TV remote suddenly stop working? There are various reasons for this problem. Some primary reasons behind this issue are low battery power, IR signal interference, defective IR emitter, and more. Whatever the reason may be, you can easily troubleshoot this problem on your own with the simple troubleshooting methods discussed below.
Before going into the solutions, we have summarized and tabulated the major causes and fixes for the Mi TV remote not working issue.
Problems | Reasons | Fixes |
---|---|---|
Battery Issue | Low battery power or Battery drained | Change the batteries on the remote |
Pairing Issue | Remote unpaired automatically | Pair the Mi remote again |
Buttons not working | Remote buttons got stuck or jammed due to dirt and debris | Clean the Mi remote with cotton cloth and Isopropyl alcohol solution |
Mi TV remote malfunction | The remote may be unpaired itself | Reset the Mi TV remote |
IR sensor issue or other hardware issue | Defective or damaged parts on the remote | Remove the objects in front of the TV Contact Mi support team |
Replace the Old Batteries
The most important thing to look at when the Mi TV remote is not working is its Battery. If the battery has been used for a long time, it might be low in power and not respond to commands properly. So, replace the old batteries with new AAA batteries and check again.
If the problem persists, you might have placed the batteries in the wrong position. Ensure that the batteries positive and negative polarities match the + or – symbol on the remote case. Once placed properly, check whether the Mi remote works. If not, try the upcoming solutions.
Power Cycle the Mi TV
Sometimes, the Mi TV might be turned on partially due to the loose connection. Due to this, it won’t be able to receive remote commands. As a solution, you can power cycle your Mi TV to make it fully powered on.
- While the Mi TV is turned on, press the Power button at the bottom of its panel and choose Power off.
- After the TV turns off, unplug the TV cord from the electrical source.
- Wait for 10-15 minutes and plug the Mi TV cord back in.
- Press the Power button again on the Mi TV to turn it on.
Later, check if the Mi TV remote works fine. If not, you need to re-pair the Mi TV remote to bring it back to its original functionality.
Re-Pair the Mi TV Remote
If the Power button or any other buttons are not working on your Mi TV remote, then there is a possibility that your remote might have unpaired. To resolve this problem, you need to pair the remote again. To do it, refer to the steps below.
- Move closer to the Mi TV and press the Mi button & Home button until a menu pops up.
- Now, again, press the Mi button & Home button until you hear a beep sound. This beep sound indicates that the remote is paired successfully.
Once paired, try to use the remote. If it exhibits any issues, follow the other methods mentioned below.
Clean the Mi TV Remote
Another factor to consider is dust and debris on the remote. Dust and debris may accumulate between the gaps on the remote, resulting in an issue with the buttons. So, it is mandatory to clean the remote frequently with a soft cotton cloth.
If the remote has any unremovable oil stains or food particles, immerse a cotton cloth in Isopropyl alcohol and apply gentle pressure to clean it. After cleaning the remote, try pressing the buttons and check whether the issue has been resolved or not.
Remove Signal Obstructions
Sometimes, interference in the IR signals might be the reason the Mi TV does not respond to your remote. Make sure to remove objects placed in front of the TV. Then, point the remote towards the IR receiver of your TV and press the buttons on the remote. Now, the Mi TV will respond to your remote commands. If it doesn’t, move on to the next solution.
In rare cases, the IR sensor receiver on the TV might be defective. To fix it, you need to contact the Mi support team or visit the service center to repair it.
Update the Mi TV Firmware
If your Mi TV remote keeps disconnecting from the TV, your TV may probably be running with outdated firmware. Visit the Mi TV settings immediately and check if there are any updates available for your TV model. If so, download and install the latest firmware on your Mi TV. Once it reboots, check if the remote works well. If the Mi TV remote still has a problem, try the next fix.
Reset Mi TV Remote
Reset is the last troubleshooting method you can try to fix your Mi TV remote. Resetting the Mi TV remote fixes all the problems in one shot. To do so, remove the batteries from the remote and long-press the Power button. Then, insert the batteries again and try using the remote.
Test the Remote’s IR Emitter
Most Mi TV remotes work on IR signals. If the IR sensor indicator light on the remote is damaged, the remote will not send commands to the TV. To check whether the IR sensor emitter is defective, launch the Camera app on your phone and point the Mi TV remote facing the rear camera. Press the buttons randomly and see if the flashlight is visible on the phone screen.
If you don’t see any blinking light, it means that the Mi TV remote’s IR emitter is damaged. In that case, you can buy the replacement remote for Mi TV by visiting the service center or try using remote alternatives.
Contact Mi Customer Support
You can contact the Mi support team through its website if you feel there is a minor hardware defect on the remote. It offers customer service via chat and email. You can talk to them, exaggerate the remote issue, and ask them what to do next.
For the time being, download and use the Mi TV Remote app on your smartphone to control your TV. However, to use the app, you must connect your Mi TV to WiFi, which should be the same as your phone.
Alternatively, you can connect a wireless keyboard or mouse dongle to your Mi TV’s USB port. This method will be helpful for managing device settings, scrolling through apps, and even playing games on your Mi TV.
FAQ
If the IR sensor is damaged on the TV, it won’t respond to the remote signal. Contact the TV technician to diagnose the problem and fix it.
If there is any defect in the hardware of the Mi TV remote, it will not work even if you change the batteries.