Does your LG TV remote control other TV functions except the volume? If so, need not worry. The volume button problem prevails on all LG TV remotes, and you can easily fix it. This article explains why the volume function is not working on the LG TV remote and what you should do to get it working again.
After comprehensive research, we have tabulated the causes and fixes behind the volume not working on the LG Magic Remote. Have a look to get an idea of what you are going to learn from the forthcoming section.
| Issues | Cause | Fixes |
|---|---|---|
| TV volume not decreasing or increasing | Blockage of remote signals | Remove the obstructions |
| The remote’s volume button may be stuck | Deposition of dust between button gaps | Clean the remote’s volume button |
| LG TV is not responding only to volume buttons | Problems with the remote pairing | Re-pair the LG TV remote |
| The remote volume button responds slowly | Glitches in the remote | Reset the LG TV remote |
| The remote volume button is completely unresponsive | The volume button may be damaged | Service the remote or buy a replacement |
Operate the Remote in a Line of Sight
Whenever you use the LG TV remote, ensure it is within 10 meters or less than 32.8 feet from the TV sensor. If this rule is exempted, you cannot control the TV volume using the remote keys. Refer to your LG TV manual and operate the remote at the correct distance. However, ensure that your remote is placed in a TV’s line of sight. Now, press the Volume button. If this doesn’t work, try operating the remote from a different angle.
Clear the Obstructions
Sometimes, the remote’s power button may work, even if the line of TV sight is hidden. But this does not apply to all the remote buttons. So, using the LG TV remote within the TV range and receiver sight is mandatory. Then, you can control the TV volume without any issues. Ensure you remove the IR-emitting devices, monitors, and signal-blocking objects between the remote and LG TV. Now, press the Volume button and check if the volume changes.
Clean the Remote Buttons and Sensor
Leaving the LG TV remotes uncovered may allow floating dust particles to land on them. This will cause debris to sediment on the remote’s IR sensor and button gaps, affecting its functionality. To fix this, pick a microfibre cloth and gently wipe all residues. If possible, disassemble the remote and clean all the keys in and out thoroughly.
Check the TV Audio Settings
Sometimes, you might have accidentally locked the volume settings, so you cannot control the TV volume using a remote. So, go to the LG TV settings and open the Audio/Sound option. Check whether you have enabled the remote volume settings. Then, aim the LG TV remote towards the TV and press the Volume button. If this doesn’t work, move to the next fix.
Check the Remote Batteries
In rare cases, the remote’s power button may function with a low battery but not the volume button. Also, note that the remote cannot control the TV volume if the remote batteries are low. So, open the LG TV remote battery compartment lid and check the battery status using a DC ammeter. If the battery power is too low, immediately replace the old one with 2 AAA batteries. Now, try controlling the LG TV volume.
Pair the LG TV Remote
The LG TV remote can be used as a universal controller. So, while programming, you might have partially or only programmed the Power button. Due to this, you may not be able to control the TV volume using that remote. Re-pairing the remote is the only solution.
- Pair the LG TV Magic remote – Turn on the LG TV → Aim for the remote and click the Wheel button → The pairing is complete. A message will appear, and the remote will be paired.
- Pair the LG TV remote with other devices – Open the Guide or Troubleshoot option on your LG TV → click on How to operate TV → select Universal Remote Control → Proceed with the on-screen instructions to pair the LG TV remote.
Reset the LG TV Remote
The next troubleshooting method for solving the LG TV remote volume not working is resetting. The process is straightforward and can be done by pressing remote shortcut keys. Hold the Home and Settings buttons for 5 seconds. This will make the power button on the LG TV remote to blink three times. Once the LED turns on, the remote reset is successful.
Inspect the Remote’s IR Emitter
If the LG TV remote’s volume button is not working after resetting, examine the remote volume buttons. To check it, open the camera app on your smartphone and aim the LG TV remote towards the camera. Press the Vol Up and Vol Down keys continuously on the LG TV remote. If you can’t see any light through the Camera app, either the volume buttons or the remote itself has become faulty.
Contact LG Customer Support
You can seek guidance from the nearest LG TV service center. Submit the remote for inspection and wait for them to inspect and tell you the remote’s condition. If they confirm that the volume button issue is due to faulty buttons, ask them to replace it. If your TV has a standard warranty, you can ask for a replacement remote. Visit the LG TV customer support website and raise queries through Email, Social media, or telephone [800-243-0000/850-999-4934].
Try Remote Alternatives
If you have submitted your LG TV remote for servicing or ordered a new one, use the following alternatives to control the TV.
- Most LG TVs have volume, power, menu, and channel buttons. You can press these buttons to control your LG TV without a remote.
- Use the LG ThinQ App as a virtual remote controller for your LG Smart TV. Get this remote app on your Android or iPhone and pair it with your LG TV. Then, use the app to change channels, adjust volume, and more.
FAQ
It happens if the LG TV remote’s batteries are completely dead or running out of charge. Eject the old batteries, replace them with newer ones, and check if it works.
