If your Kogan TV remote stops responding, you may eject the old batteries and replace them with newer ones. But what if the Kogan TV remote is not working after changing its batteries? No matter what the problem is, there are some ways to make your Kogan TV remote work. This guide illustrates all the troubleshooting methods to fix the Kogan TV remote problems.
The table below pinpoints the critical factors that affect Kogan TV remote function.
| Problems | Reasons | Solutions |
|---|---|---|
| No buttons on the remote are responsive | The remote batteries are weak or fully drained | Replace the batteries |
| The remote signals are blocked | Distracting object between the TV and the remote | Clear the obstacles in the remote’s line of sight |
| Kogan TV is not responding to the remote | Flea power in the Kogan TV | Power cycle the Kogan TV |
| The Kogan remote is not working and has a red light | Component failure in the Kogan TV remote | Repair the Kogan TV remote |
| The Kogan TV remote keeps unpairing | Glitches in the remote | Pair the Kogan TV remote |
Check the Kogan TV Remote Batteries
For proper remote functioning, the batteries inserted must have adequate power. If not, you cannot control the Kogan TV with that. So, open the remote’s battery compartment and inspect the battery status.
If they are drained or bulged, you can buy new AAA batteries from Amazon and replace the old ones. After inserting the batteries at their correct polarities, close the remote’s battery compartment. Now, aim the remote towards the Kogan TV and try controlling it. If it doesn’t work, try the next fix.
Clear the Obstructions in the Remote Range
The base principle for the functioning of the remote is the remote signals should reach your Kogan TV. If it fails, the TV cannot detect the remote signals and won’t respond. So, ensure no signal-blocking objects (IR emitting, Bluetooth transmitting device, baby monitors) are between the remote and the TV. If you find anything, move those things away from the remote signal path.
Also, ensure that you use the remote within the functional range of the Kogan TV. Since Kogan TVs are of different types, each remote may have a different range. Refer to the user manual and learn the exact range. Commonly, you can operate the remote from a distance of fewer than 10 meters from the TV.
Power Cycle the Kogan TV Remote
You can power cycle the Kogan TV remote to solve unusual errors and minor bugs. It is a simple way to refresh the Kogan TV remote functions when it doesn’t work.
- Open the Kogan TV remote’s battery compartment and pop out the batteries.
- Wait for a few seconds.
- Then, long-press the remote’s Power button for 10 seconds.
- Then, insert the batteries into the remote.
Check if the Kogan TV remote works fine. If it doesn’t work, try the next solution.
Clean the Kogan TV Remote
If the above techniques can’t fix the Kogan TV remote not working, ensure the remote sensor is clean. Also, the remote buttons are not stuck. If so, you should clean the remote parts, as leaving the remote uncovered may allow dust to settle on the remote sensor or button gaps.
Pick a microfibre cloth and gently wipe the dust from the remote sensor. Following it, open the remote’s upper shell and clean the button gaps to remove the dust, if any. Once done, aim the remote towards the Kogan TV and press any button. If the Kogan TV doesn’t respond to the remote commands, follow the next technique.
Power Cycle the Kogan TV
At times, the excessive cache accumulation on the Kogan TV will stop the TV from detecting and responding to the remote’s commands. In such a situation, you can power cycle the Kogan TV, which will help. It will also make the TV more responsive to the remote.
- Use the TV panel Power button and turn Off the Kogan TV.
- Disconnect the TV power cord from the electric socket.
- Leave the Kogan TV switched off for a few minutes. If possible, wait for hours. This will wipe the residual powers, caches, and bugs from the Kogan TV.
- Plug the TV cord into the electric socket.
- Press the panel Power button, and the Kogan TV will turn on.
Now, aim the remote towards the TV and press any button. If there is a light on the Kogan TV, but the remote fails to work, try the pairing steps below.
Pair the Remote with the Kogan TV
Occasionally, the remote may unpair or lose control over the Kogan TV. This happens while rebooting the remote, replacing batteries, signal interference, etc. However, pairing the remote with the Kogan TV will help it regain its original functions.
- Pair Kogan Roku TV remote – Turn On the Kogan TV → Open the remote’s battery compartment and hold the Pairing button → Release the button when the remote’s status light flashes.
- Pair Kogan webOS TV remote – Locate and click the Wheel button on the remote → The remote will pair with the TV.
- Pair Kogan Tizen TV remote – Hold the Return and Play/Pause buttons for 3 seconds → The remote will sync with your Kogan TV.
If you don’t know which remote you have, visit Kogan TV’s official website and follow the guidelines to pair the remote.
Reset the Kogan TV Remote
If the Kogan TV remote doesn’t work after pairing, reset it and try again. This will erase the remote’s cache, and glitches, including the programming memory. So, you have to pair the remote after performing a reset.
- Reset Kogan Roku TV remote – After turning off the TV, disconnect its power cord from the socket → Remove batteries from the remote → Connect the TV cord to the socket and turn it on → When the TV logo loads, insert batteries into the remote and long-press the Pairing button for 5 seconds.
- Reset Kogan WebOS TV remote – Long-click the Home and Settings buttons for 5 seconds → The remote’s Power button will flash thrice, indicating successful resetting.
- Reset Kogan Tizen TV remote – Hold the Enter and Return buttons for 10 seconds → The remote’s light will blink, indicating the successful reset.
- Reset Kogan Android TV remote – Turn off the TV and disconnect its cable → After 10 minutes, plug the TV cord into the electric socket → Long-click the Power button.
- Reset Kogan Google TV remote – After turning off the TV, take out the batteries from the remote → Hold the Home button and insert the batteries into it → When the remote’s light turns off, let go of the Home button.
After resetting the remote, pair it with your Kogan TV and check if the remote works. If the Kogan TV remote is still not working, follow the next method.
Examine the Remote’s IR Emitter
If none of the methods fix the Kogan TV remote not working, damage to the remote’s IR emitter can be the reason behind it. You can check the remote’s IR emitter and button functionality using your smartphone. Open the Camera app on your smartphone and point the remote facing the rear camera.
Press the remote’s Power button. While pressing the button, you should see a light in the camera app. If not, the remote’s IR is faulty. Similarly, check the other remote button’s functionality. If they are found to be faulty, you should repair them.
Contact the Kogan TV Customer Support
If the issue is with the remote’s IR emitter, contact Kogan TV customer support for further assistance. Then, explain the problem clearly to technicians so they can verify it. Once they inspect it, they will assist you with what to do further. If your Kogan TV remote has a standard warranty, claim it to replace the spares.
Try These Remote Alternatives
The following alternatives will help you control the Kogan TV without a remote.
- Use a keyboard or mouse – Locate the USB port on your Kogan TV and connect the keyboard or mouse dongle to it. A cursor or pointer will appear on your TV screen. Use it as a virtual controller to manage your Kogan TV functions.
- Use IR Remote apps – If you own an IR built-in Android smartphone, install the IR remote app from the Play Store and launch it. Open the remote interface and press the power button pointing the smartphone to the TV. The remote app will pair with the TV. Use the icons to control your Kogan TV functions.
