Resetting the Telstra TV will refresh the system and solve lagging and freezing problems. Also, it will update the device’s software and apps to the newer version. You can initiate the process by visiting the Telstra TV settings with the remote. What if the remote is dysfunctional or unavailable? Worry not. In this section, we will teach you the other easy methods to reset the Telstra TV without a remote.
Reset Telstra TV Using Tactile Reset Button
Fortunately, there is a dedicated Reset button on the Telstra TV box powered by the Roku OS. You can locate this button on the underside of the box. Once you locate it, long-press the Reset button. Release the button when the box’s light flashes multiple times. Thus, resetting the Telstra TV box is successful.
Note: If your Telstra TV box has a reset pinhole, insert a paperclip into it and hold until the box light flashes multiple times.
Reset Telstra TV using the Remote App
Luckily, you can transform your smartphone into a virtual remote for your Telstra TV. You only need to install the Telstra TV app on your iPhone or Android and pair it with your Telstra TV. To pair the app, ensure the Telstra TV box is connected to the same WiFi as your mobile phone.
For Telstra TV powered by Roku OS, you can utilize The Roku App on your handheld device as a substitute remote. Then, you can go to settings and perform a factory reset. The remote apps to control the Telstra TV are tabulated below
| Remote App | App Download Link |
|---|---|
| Telstra TV | Play Store | App Store |
| The Roku App | Play Store | App Store |
Open the remote interface, and the TV-controlling icons will appear. Using the icons, you can reset the Telstra TV in the following way.
Soft Reset Telstra TV
A soft reset will nullify minor issues or glitches from the Telstra TV.
- Turn off the Telstra TV by pressing the Power button in the remote app.
- Remove the Telstra TV box cord from the power socket.
- Wait for a few minutes until the residual power goes off.
- Plug the Telstra TV device cord back into the power socket.
- Turn on the Telstra TV device by pressing the Power button in the remote app.
Open the Telstra TV device menu, settings, & other functions, and check whether the issue is resolved. If not, perform the simple or factory reset on Telstra TV.
Simple Reset
- Using the remote app, go to the Telstra TV home screen and run Settings.
- From the options, select System and tap the Power option.
- On the next page, click the System restart option.
- As a result, the Telstra TV will restart. Once it reboots, check whether the issue has been resolved. Otherwise, perform a hard reset.
Hard Reset
- On the remote app’s control layout, press the Home or Menu key.
- Once you get to the home screen, scroll down and select Settings.
- Scroll down the options and click System.
- Tap on Advanced system settings and choose Factory reset.
- You will be asked to enter the 4-digit code shown on the TV screen. Use the app’s built-in keyboard and enter the PIN.
- Finally, click OK to perform the reset.
Alternatively, use the IR remote apps if you have trouble connecting the Telstra TV device to WiFi. Install the IR remote app on your Android smartphone and pair it with the Telstra TV. Using the controlling icons in the IR remote app, you can restore the Telstra TV to factory defaults.
Factory Reset Telstra TV using Universal Remote
If you possess a universal remote, you can use it to control or reset your Telstra TV. To cater to this, program the universal remote to your Telstra TV with or without remote codes. Once done, use the universal remote buttons to navigate to the Telstra TV settings. From there, you can choose the Reset option to restore the Telstra TV to its initial configuration.
FAQ
No. Since there is no USB port on the Telstra TV device panel, you cannot reset or control the Telstra TV using a keyboard or mouse.
