If you encounter frequent issues on your NOW TV box, you can factory reset it to restore the functions to their default state. This is highly recommended if you are going to give your NOW TV box to a friend or sell it. This guide provides the steps to reset the NOW TV box without a remote by pressing the reset button and using The Roku App on your mobile phone.
Soft Reset the NOW TV Box Without Remote
If you don’t prefer to erase the saved preferences and personalized settings, you can soft reset the NOW TV box. It will eliminate the minor bugs and problems from the NOW TV box.
- Remove the NOW TV box cord from the electric socket.
- Leave the NOW TV box in the power-off state for a few minutes or hours.
- Plug the NOW TV box cord back into the electric socket and turn it on.
Once done, inspect if your NOW TV box is functioning. If the issue persists, proceed with factory resetting the NOW TV box.
Hard Reset the NOW TV Device using the Reset Button
Fortunately, the NOW TV box comes with a dedicated Reset button on it. You can locate this reset button on the box’s backside. By pressing that, you can easily restore the NOW TV box to its factory defaults. Some NOW TV boxes will have reset buttons, whereas others have pinholes. Identify the type of the Reset button in your NOW TV box and follow the process.
- Reset Black NOW TV box – Insert a paperclip into the Reset pinhole and hold for 30 seconds.
- Reset NOW Smart TV box – Long-press the Reset button on the box’s bottom panel for 6 seconds.
- Reset NOW Smart TV Stick – Long-click the Reset button on the stick’s side portion for 6 seconds.
Upon holding the reset button, your box will erase the device functions and automatically reboot.
Factory Reset the NOW TV Box using a Smartphone
If your NOW TV box runs with Roku OS, you can use your phone to reset it. To do this, connect your NOW TV box and phone to the same WiFi. Download The Roku App on an Android device or iPhone. Launch the Roku app and pair your NOW TV box. Once done, switch to the remote control and use the controlling icons to reset the NOW TV box.
- Open Settings → Choose System → Tap on Advanced system settings → Click Factory Reset → Enter Reset PIN → Confirm the process.
You can also use the IR remote app to reset the NOW TV box if it fails to connect to WiFi. If your Android mobile has an IR blaster, get the IR remote app and link your NOW TV box. Using the app’s controlling icons, go to the NOW TV box settings and perform a hard reset.
Using these alternatives, you can reset your NOW TV box without relying on a physical remote. If you own a universal remote, you can program it with your NOW TV box and use it to restore to defaults.
FAQ
Yes. You need to set up the NOW TV box from the beginning after resetting it.
