How to Reset Cox Remote to its Factory Settings

If your Cox remote keeps unpairing on its own or stops working, you may wonder what to do next. You can reset the Cox remote to fix such issues. Remember that resetting will unpair the Cox remote from the receiver. Hence, you need to program the Cox remote with the respective device for further usage.

Things You Can Check Before Resetting the Cox Remote

• Replace the old batteries with new ones and check if the Cox remote works.
• Check whether there are obstructions between the receiver and the remote. If there are any, clear it and operate the remote by pointing towards the receiver.
• Inspect whether there is any dirt or dust that blocks the IR emitter of your Cox remote.
• If all the buttons on the Cox remote are working except the Power and Volume keys, the remote might have been accidentally unpaired. Repair the Cox remote with your receiver.

Steps to Reset the Cox Contour XR5 Remote

1. Grab your Cox Contour Remote and look for the Setup button at the bottom of the numeric keys.

2. Hold the Setup key on the Cox Contour remote for approximately 3 seconds.

3. The red LED indicator on the XR5 Cox remote will turn green.

4. Using the number buttons on the XR5 remote, press the code 9 8 1.

5. After you press the code on the remote, the LED indicator on your remote blinks twice. This indicates that the Cox Contour remote has been reset successfully.

How Do I Reset Other Cox Remote Models?

You cannot reset the other Cox remote models, as there are no specific steps to reset them. However, you can directly pair those remotes with new devices to use them. If you still feel some buttons on the Cox remote are not working, try power cycling the remote to fix the issue.

Eject the batteries from the Cox remote and keep them aside. Long-click the Power key on the Cox remote for 10-15 seconds. Then, repeatedly press the remaining buttons four to five times to drain all the residual power from the Cox remote. Then, insert the batteries back into the Cox remote and check if it works.

If the Cox remote is having issues even after trying all the fixes, there is a chance that the remote has become faulty due to wear and tear. In this case, it is good to seek guidance from the Cox customer support website. Click the Live Chat icon on the webpage to talk to a technical support agent. You can also directly speak to a Cox customer support executive over a call by dialing 1-800-234-3993.

FAQ