If the volume keys on the Dish Remote are not working, you may think the remote’s batteries are exhausted. What if the Dish remote does not work after replacing the batteries? You are not alone. When we encountered this issue, we surfed the internet to learn the potential cause behind it. This guide teaches simple fixes to fix the Dish remote volume button issue.
The table below describes the outline of the Dish remote volume not working cause, reason, and solutions.
| Causes | Reasons | Solutions |
|---|---|---|
| The dish box not responding to volume commands | Presence of blocking objects | Ensure the remote has a direct line of sight |
| The remote volume button may be stuck | Accumulation of dust | Clean the Dish remote |
| The remote volume button sometimes works, sometimes not | The remote got unpaired or partially paired | Re-program the Dish remote |
Clear the Signal Obstructions
The remote signals should reach the Dish device receiver to control the Dish device volume. If not, the Dish device volume will not increase or decrease. So, check for a barrier between the Dish and the remote. If the object is immovable, move to a location where the Dish device is visible. Also, ensure that other IR-emitting devices and baby monitors are away from the signal path.
Use the Dish Remote in a Working Range
The Dish remotes can control the Dish box within a 40-foot range. If this case is exempted, you cannot control the Dish device volume using the remote. So, ensure you are within the Dish set-top box range while pressing the Volume buttons on the remote. If the Dish device fails to respond with a volume change, move to the next fix.
Clean the Dish Remote
Sometimes, the dust accumulation on the remote’s IR or volume buttons may block the remote’s proper function. So, pick a microfibre cloth and wipe the dust from the remote buttons and IR sensor. Also, ensure the remote’s volume button goes inside completely while pressing. If not, dismantle the remote’s shell and wipe the dust between the button gaps. Then, aim the remote towards the Dish device and press the Volume Up/Down button. Still, if the issue exists, jump to the next fix.
Check the Dish Device Antenna
Except for the Dish Joey remote device, other Dish boxes have an antenna at the back. If you own a Dish box with an antenna, ensure that it is raised and upright and connected firmly to the device. Otherwise, you cannot control the Dish volume using the remote volume buttons. Ensure the antenna is in the right position for the remote signals to reach the Dish device. If the volume functions do not work, try the next method.
Check the Dish Box Sound Settings
The remote volume button cannot control Dish’s volume if you have disabled some sound settings. Make sure the TV volume is not muted. Then, press the Menu key on a Dish remote and choose System Setup. Select Volume Control, click DISH Remote Volume Control, and turn it ON. Now, check whether the Dish volume changes while pressing the Volume key.
Replace the Dish Remote Batteries
If the volume issue persists even after altering the Dish device sound settings, check the condition of the remote batteries. Open the Dish remote’s battery compartment lid and remove the batteries. Change the old batteries and insert a pair of new AAA batteries. After that, check if the volume button on the Dish remote works properly.
Re-program the Remote with Dish Device
In some circumstances, the remote may accidentally unpair the Dish device. This may happen when you leave remotes unused with depleted batteries for several days. Some Dish remotes can act as universal remotes. However, there is a chance that the remote is partially programmed to control only the Power button. Reprogramming the Dish remote with the device is the solution for all these scenarios.
- Program Dish Remote with Hopper Device – Press the System Info button on your Dish Hopper device. Then, press the SAT button on the remote. Once the remote pairs, it will produce a beep sound.
- Program Dish Remote with VIP receivers – Press the System Info key on your Dish VIP receiver. Then, click the SAT button and tap Record. Choose the Done option on the TV screen.
Power Cycle the Dish Device
The final troubleshooting is to power cycle the Dish device, which can fix the receiver glitches and fix problems associated with the Dish remote.
- Turn off your Dish device and remove its power cord from the electric source.
- After a minute, plug the Dish device cord back in and turn it on.
Grab the Dish remote, program it again, and check if the volume button is working or not.
Soft Reset the Dish Remote
Sometimes, the remote may have an unidentified technical error. You can soft reset the Dish remote to clear the pairing history, which can fix the volume button issue.
- Open the Dish remote’s battery compartment and take out the batteries.
- Press all the buttons on the remote one after another.
- Then, insert the batteries back into the remote.
Check now whether you can adjust the volume while pressing the Volume button on the Dish remote.
Inspect the Dish Remote’s Volume Button
If the issue persists after replacing batteries, reprogramming, and resetting the remote, check the remote’s volume button. You might unknowingly have put down your remote, which might have damaged its button or made it faulty.
To confirm, open the Camera app on your smartphone and point the remote towards the rear camera. Tap the Vol Up and Vol Down keys on the remote. If you can’t see any light through the camera app while pressing the buttons, it indicates that the remote has become defective.
Contact Dish Customer Support
If you think your Dish remote is faulty and will no longer work, contact Dish customer support. Check its official website for the different ways to contact them. If your Dish remote is under active warranty, you can ask for a free replacement for functionality issues.
Try these Alternatives to Change Dish TV Volume
If the above-mentioned solutions don’t fix the volume button issue on the Dish remote, worry not. You can use the remote app to increase or decrease the Dish TV volume. If you are an iPhone user, you can install and use the Dish OnePoint remote app. For Android, you can get the IR-based remote app in the Play Store and use it to change the volume of the Dish device.
