If your CHiQ TV remote stops working abruptly, you may think the batteries are exhausted. But what if it still doesn’t work after you replace the batteries? Worry not. There are several reasons why a CHiQ TV remote might not be working, and they can be resolved by trying DIY fixes. This article explains exactly what you should do to fix the CHiQ TV remote issue.
Here, we have tabulated the potential reasons behind CHiQ TV remote problems, including quick solutions to eliminate them.
| Issues | Reasons | Fixes |
|---|---|---|
| The remote buttons are not working | The presence of dust and debris on the remote | Clean the CHiQ TV remote |
| The remote’s IR signals blocked | Due to obstructing objects in between the TV and the remote | Relocate the signal-blocking objects |
| The remote responds slowly | Due to weak or completely discharged batteries | Replace the remote batteries |
| The remote is not detected by CHiQ TV | Outdated TV firmware | Update CHiQ TV |
| Remote not controlling the TV | The remote may get unpaired | Pair the remote with the CHiQ TV |
| The CHiQ TV remote is dysfunctional | Technical glitches in the remote | Reset the remote |
Use the CHiQ TV Remote in a Close Range
Operating the CHiQ TV remote from a closer distance is mandatory for effective TV control. If you try to use it from long-range, the CHiQ TV may not respond to remote commands. For most CHiQ TV remotes, the ideal distance to use the remote from the TV is less than 30 meters. You can check the exact remote values in the CHiQ TV remote’s manual. If the remote still doesn’t work, try the next solution.
Clear the Remote Signal Path
Your CHiQ TV can only respond if the remote signals reach the TV receiver. So, remove the blocking objects found on the remote signal path. If the object is immovable, try controlling the TV from a different place or angle. Keep baby monitors and WiFi routers a little away from the TV sensor, as they interfere with the remote’s IR signals and create a hindrance. Afterward, check whether the CHiQ TV remote works.
Clean the CHiQ TV Remote
Since the CHiQ TV remotes are left exposed most commonly, there is a chance of dust accumulation on the remote shell, buttons, and sensor. So, it is obligatory to clean the remote for proper functioning. Pick a soft microfiber cloth and dip it into Isopropyl alcohol or antibacterial liquid. Gently wipe to remove all dust from the remote shell and IR sensor. If possible, dismantle the remote shell and wipe the specks of dust.
Replace the Batteries
The most prevalent reason for a CHiQ TV remote to stop working is the batteries. Controlling your CHiQ TV is impossible if your remote has bulged or drained batteries. So, open the remote’s battery compartment lid and remove the batteries to check their condition. Replace the batteries if necessary.
Re-Pair the CHiQ TV Remote
Accidentally, the remote might lose its pairing connection from the CHiQ TV. You cannot control the TV functions unless you pair the remote with the CHiQ TV.
- CHiQ Android TV – Turn on the TV, and you can see the pairing message → Long-press the Home and Left buttons for 5 seconds → Choose your remote name → Click OK to pair the remote.
- CHiQ Roku TV – After powering the TV, hold the Pairing button on the battery compartment of the remote → Release the button if the status light flashes → The remote pairing is successful.
- CHiQ Google TV – When the pairing message appears, long-press the Home and OK buttons → The remote will pair with the CHiQ TV.
Update the CHiQ TV Firmware
If your CHiQ TV fails to detect your remote when pairing is attempted, there is a possibility that the TV runs with outdated firmware. To rectify this, you must update your CHiQ TV to the latest version.
- CHiQ Google TV – Navigate to Settings → System → About → System software update → Software update → Update TV software.
- CHiQ Android TV – Head to Settings → Device Preferences → About → System update → Check for update → If a new version is available, it will be automatically installed.
- CHiQ Roku TV – Go to Settings → System → Software update → Check now. Your TV will search for an update and install it.
Reset the CHiQ TV Remote
The final troubleshooting technique to sort out the CHiQ TV remote not working is resetting. Upon resetting, all the remote glitches and electric fluctuations will be solved. Also, remember to re-pair the CHiQ TV remote after the reset.
- CHiQ Android TV remote – Turn off the TV and remove the power cord from the socket → Plug the power cord back into the socket after a minute → Long-press the TV Power button.
- CHiQ Roku TV – Remove the batteries and unplug the TV cord from the socket → Plug the cord back in → Power on the ChiQ Roku TV → Insert batteries into the remote if the TV logo appears → Long-press the Reset button for 5 seconds.
- CHiQ Google TV remote – Turn off the TV and remove the remote batteries → Long-press the Home button → Insert the remote batteries while holding the Home button → Release the Home button when the remote’s light goes off.
Inspect the Remote’s IR Emitter
If the remote is dysfunctional after resetting, check if the issue is with the CHiQ TV remote’s IR emitter. Run the Camera app on your smartphone and aim the CHiQ TV remote towards the rear camera. Press the Power key on the remote. If you can’t see any light on the remote, the remote’s IR is faulty. In the same way, press all the remote buttons and check whether the light glows while pressing them. If not, you should repair the remote to fix issues.
Contact the CHiQ Help Center
Reaching out to CHiQ TV customer support is a wise decision for repairing damaged hardware remote parts. If the remote stops working after an accidental drop, there is a chance for its internal components to become faulty. Visit the nearest CHiQ TV service center to buy a replacement remote. To contact them online, check out its official website.
Try CHiQ TV Remote Alternatives
The below provided are effective remote alternatives to try in case the CHiQ TV remote is submitted for repair.
- Use the Remote App – You can use the remote app to control your CHiQ TV. Get the appropriate remote app and pair it with your CHiQ TV. Use the icons on the remote app to control the CHiQ TV functions.
- Use the keyboard or mouse – Since the CHiQ TV has a dedicated USB port, connect a keyboard or mouse dongle to the TV’s USB port. Then, with the cursor shown on the TV screen, you can easily operate your CHiQ TV. If you don’t have one, you can buy a keyboard from Amazon.
Apart from these methods, you can also use a universal remote to operate the CHiQ TV. But before using it, pair a universal remote with a CHiQ TV using remote codes.
