Privacy Policy

Effective Date: [Date]

This Privacy Policy (“Policy”) explains how Smart TV Remote Guru (“Smart TV Remote Guru,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, located at https://smarttvremoteguru.com/ (the “Website”), and use our smart TV remote control assistance services (the “Services”). We are committed to respecting your privacy and ensuring the security of your information.

Information We Collect

We collect two types of information on the Website:

  • Automatic Information: During your visit, our servers gather information your browser automatically transmits. This may include your device’s IP address, browser type, operating system, referring webpage, browsing activity on our Website, access times, and other data.
  • Information You Provide: You can browse the Website anonymously. However, to access certain features or request assistance, you may be required to provide specific information, such as your name and email address.

Using Your Information

The information we collect helps us:

  • Deliver a personalized experience on the Website
  • Improve the Website’s functionality and user experience
  • Respond to your inquiries and offer better customer service
  • Send informative emails about our Services or updates related to smart TV remote controls
  • Analyze Website usage patterns to improve our Services

Legal Basis for Processing

We process your information only when we have a lawful basis to do so. This may include:

  • Consent: In some instances, we will ask for your direct consent to process your information for a specific purpose.
  • Contractual Necessity: We may need your information to fulfill our agreement to provide you with requested assistance.
  • Legitimate Interests: We may use your information for our legitimate interests, such as website improvement or sending informative emails, provided these interests do not override your privacy rights.

Information Transfer and Storage

In some cases, depending on your location, your information may be transferred and stored in a different country. We maintain appropriate safeguards to ensure the security of your information during such transfers.

Your Rights Regarding Your Information

You have certain rights concerning your information, including the right to:

  • Access the information we hold
  • Request correction of any inaccurate information
  • Request deletion of your information
  • Restrict the processing of your information
  • Object to the processing of your information
  • Receive your information in a portable format
  • Withdraw your consent at any time (where applicable)

Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to personalize your experience and analyze website usage. You can manage your cookie preferences through your browser settings.

Google Analytics

We use Google Analytics to analyze your use of the Website. Google Analytics generates statistical and other information about the Website by means of cookies.

We use the following Google Analytics advertising features:

  • Google Display Network Impression Reporting;
  • Google Analytics Demographics and Interest Reporting;
  • Integrated services that require Google Analytics to collect data via advertising cookies and identifiers.

You can learn more about Google Analytics privacy policy by visiting their website.

Third-Party Links and Services

The Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend you review their privacy policies before using them.

Security

We take all reasonable precautions to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, complete security cannot be guaranteed for any online transmission.

Changes to this Policy

We may update this Policy occasionally. We will notify you of any material changes by posting the revised Policy on the Website.

Contact Us

If you wish to know more about your individual rights and Personal Information or our privacy practices, please contact us.